Selecting a Business Process

This topic describes the procedure to select a Business Process on the Process Monitoring Object Modeler.

You need to select the Business Process as a source to model a Process Monitoring Object, which is the fundamental block for analyzing the health of the Business Process. You need to select the Activity and Business Process events from the selected Business Process only after selecting the Business Process.

1. Click to select a Business Process. The Select Process dialog box appears, displaying all the Business Processes.
   
2. Select a process and click OK.
   
   • If you select a Business Process from a run-time reference for which there is no Message Filter configured on it, then a message, "Message Filter not defined on the selected process. Only standard attributes will be available" appears. In a Business Process, in any input xml element, specify the 'date' parameter value in the YYYY-MM-DDThh:mm:ss:S format.
     
   • If you select a Business Process for which there is no Message Filter configured on it, then a message, "Message Filter not defined on the selected process. Only standard attributes will be available. Message filter(s) can be created in the BPM editor" appears.
     
   • If you select a Business Process for which Message Filter is configured, then a message, "Message Filter(s) defined on the selected process. They can be edited in the BPM editor" appears.
     
   • While creating the business process model for an activity, if you clear the Configure Monitoring on Process Level check box, then you cannot monitor that activity from BAM.

     
     Attention
     The Message Filter concept is applicable only on publish of the Message Filter. The Message Filter is published only if the Message Filter is used in a Process Monitoring Object and if that Process Monitoring Object is published. If the same Message Filter is used in multiple Process Monitoring Objects, then at least one Process Monitoring Object must be published to apply the message filter.
     
     If you selected a Business Process while creating a Process Monitoring Object, and after selecting the Business Process Model, if you modified the Message Filter in the Business Process Model, the changes made in the Message Filter will not reflect until you select a Business Process once again. If the Message Filter is modified or updated in the Business Process Model, then at least one Process Monitoring Object, where this message filter is used, must be published to get the modifications.
     

     The Business Process name appears in the Business Process and all the Activity Events for the selected Business Process appear under Events.
     Note: Selection of Activity events such as Activity Start and Activity End is required to retrieve the attributes of the process available for that particular activity state. For example, in an Order-to-Cash Business Process, there are three activities - Register Order, Get Credit Rating, and Approval by Manager. Attributes such as ProductID, Quantity, and so on are available at the Activity start of the 'Register Order' activity. At that point of time, attributes like Credit rating are not available and it is available only at the Activity End of the 'Get Credit Rating' activity.
     
3. Select the Show Business Process Readonly View check box to view the selected Business Process in the 'read-only' mode. The selected Business Process Model is displayed in the 'read-only' mode on the right pane. This property is not stored when the document is stored. Users need to select this property each time they open the document to view the process model.
   
4. Select the required business process and activity events under the Events section.
   
5. Select Monitor Activity if you want to monitor based on the activity.
   Note: Monitoring of the activity events and activity level monitoring is not possible for short-lived processes. The icon next to the Monitor Activity text box is activated.
   
6. Click . The Select Process Activity dialog box appears with a list of activities. Select the required activity that you want to monitor.
   
   • This is required when you want to monitor based on activity start and/or end-time and not process start and /or end-time. For example, in an 'Order-to-Cash' process, 'Ship order to customer' is an activity and if you want to measure an aspect called 'Count of orders Shipped in last 1 week', then it is important to have the Activity start and Activity end time of the 'Ship order to customer' activity and not of the Process. It is explained in detail under the Monitoring Based Onfield on the Selecting Datasource the Business Measure Editor page.

     
     Important: For monitoring an activity, select the activity needed while modeling the Process Monitoring Object. Under the Events column, all the activities of the process are listed, which means that all the attributes of all the activities are available for selection on the 'Select Attributes' page. Ensure that you select only those activities of the process that are executed before the selected activity so that the attributes available till that point of time are available for monitoring.
     Example: Assume that in an'Order-to Cash process', you have three activities, namely 'Register Order', 'Approve Order', and 'Ship Order' that are sequential and you have selected the 'Approve order' activity for monitoring. In the current scenario, it is possible that you select all the three activities and then proceed to the 'Select Attributes' page to retrieve attributes for all the three activities. However, as you have selected the 'Approve order' activity for monitoring, the 'Ship Order' activity attributes must not be available as this activity is not executed yet, whereas the attributes of the 'Register order' activity must be available as this activity has executed before the 'Approve order' activity. So, while designing the Process Monitoring Object, ensure that you select attributes for the 'Register order' and 'Approve order' activities only.
     

     The name of the activity appears in the text box.
     
7. Click Next to select the Process or Activity Attributes related to the Process and Activity Events. The 'Select Attributes' page appears with the selected Activity Events on the left pane.
   Note:
   

• By default, the 'Select Attributes' page displays the Process Events.
  
• On selection of a Process or Activity Event, the relevant Process or Activity Attributes are displayed on the Attributes page.
  The Business Process is selected.